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Privacy Policy

 

What data Highlight Translations collects from you

Highlight Translations may collect:

  • your personal identification information (name and surname, email address, postal address, phone number, business name)
  • any other personal information found within the personal documents you sent
  • information collected through this website such as your browser, device, country, duration of browsing sessions etc. through the use of cookies and Google Analytics

Why is this data collected

Data is collected for the purposes of:

  • identifying you when you contact Highlight Translations
  • providing you the services you have requested
  • giving you a quote
  • providing answers to your queries
  • updating you regarding your order
  • sending you the monthly newsletter, only if you have subscribed
  • posting to you your translations
  • invoicing you
  • record and bookkeeping
  • complying with the code of professional conduct
  • improving this website and your customer experience 

How is data stored

Data is stored on:

  • a password-protected desktop and laptop 
  • an encrypted and password-protected external hard drive
  • the WordPress platform, only if you have subscribed to the newsletter
  • WordPress Contact Lists, only if you have come through Highlight Translations’ website contact forms
  • email 
  • cloud technologies for access through multiple devices

How long is data kept for

Personal data is kept for as long as it is reasonably required for legal or business purposes. 

Third Parties

Highlight Translations will neither share with nor sell to any third parties your personal data for the purposes of marketing.

Highlight Translations may share your data with third parties in the following cases:

  • When needed to deliver the services you requested under the terms of service you accepted when you requested the services.
  • When required by the law.
  • With Highlight Translations’ team members, contractors, freelancers for the purposes of carrying out business activities such as delivering to you the requested services.

Email marketing and monthly newsletter

When you subscribe to Highlight Translations’ newsletter, this means that you will be receiving a monthly newsletter. The newsletter is sent via a platform called Mailchimp. In order for you to receive the newsletter when you subscribe to the newsletter, your personal data is saved on the Mailchimp platform. You can read Mailchimp Privacy Policy here. You can subscribe and unsubscribe as many times as you wish.

When you unsubscribe, you are automatically removed from the subscribers’ list. 

Cookies and website notices

This website uses cookies. Cookies are small files stored on your web browser when you visit a website. The purpose of cookies is to explore what kind of experience you have when visiting this website. This information helps us see which blog posts you might find most useful, or which pages make you leave the site, or what browser and device you’re using to navigate Highlight Translations website. All this data helps generate better content for you and fix problems for a better customer experience. 

Highlight Translations uses Google Analytics. You can find here Google Analytics’ Data privacy and security notices.

You can opt-out from cookies. Visit your browser’s settings, usually found under the privacy tab, to find out how you can do that. 

Links to other websites 

This website contains links to other websites. When you leave this site by clicking on those links, please note that Highlight Translations has no control over the other websites, their privacy policies, or how they might use your personal data.

Your rights

You have:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling

Contact and named DPO

If you have any queries regarding this Privacy Notice, or if you want to get in touch about your data, you can write to Kyveli Georgiou at kiveli@highlight-translations.com.

Changes to this privacy notice

Updates to this privacy notice will be made from time to time and will be reflected on this page.

Last updated 22 September 2021